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AdminShivang (Admin, Adobe Captivate)

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  1. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    You can easily insert a button using a button content block from interactive components and utilize the play/pause functionality as per your requirement. Refer to this help article for more details: https://helpx.adobe.com/captivate/help/add-button-component-captivate-project.html.

    To disable navigation from the TOC, you can either completely disable the TOC from the TOC and Playbar options in your Captivate project or lock the TOC contents by using the variable "Project.LockTOC." For more details, refer to this help article: https://helpx.adobe.com/captivate/help/variables-adobe-captivate.html.

  2. 2 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Please ensure that the "Show hand cursor on the Clickbox" option is selected under the mode settings while recording the simulation. This should resolve the issue. Attaching a screenshot for your reference.

  3. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Please provide a detailed description of the workflow for better understanding, so we can take appropriate action. Additionally, it would be helpful if you could include a screenshot illustrating the desired outcome.

  4. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    You may disable the Playbar from the Captivate Project Properties to ensure that the users can only complete slide(s) by interacting with the slide objects and cannot proceed without interacting with all of them

  5. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Please install the latest Captivate update (v12.3) by checking for updates from Help->Check for Updates, and see if it resolves the issue. If the issue persists, please share a screen recording demonstrating the issue, or the impacted Captivate project for further investigation

  6. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Please install by downloading the setup from this URL and check: https://www.adobe.com/products/captivate/vipdownload.html. In case the issue still persists, install Creative Cloud by downloading setup from this URL: https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html. Once done, sign in to Creative Cloud with your Adobe account, and install Captivate.

    You may also contact the Captivate technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.

  7. 2 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Please install the latest update (12.3) and check if it resolves the issue

  8. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Typically, we would utilize the quiz review option on the final result slide to review the answered questions. For your scenario, we can instead set an action on the button to go to a relevant slide rather than going back to the previously answered question slide.

    Please share a few use cases where you might need the user to go back to a previously answered quiz slide using an interaction from a next slide so we can check and suggest accordingly.

  9. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    With CP 12.3, we're getting checkboxes for multiple answers and radio buttons for single answer. PFA screenshot for your reference.

    Please install any pending updates, or reach out to support in case the issue still persists.

  10. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    The default action available on a quiz slide is a standard action. However, adding a new action would allow you to create a conditional action. PFA screenshot for your reference.

    Also, the original action can be removed, if it is no longer needed.

  11. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    The TOC status icons appear as we visit different slides in the output, and a checkmark appears against the visited slides. PFA screenshot for your reference

  12. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    You should be able to copy the entire interaction (including the conditions and decisions), paste it to duplicate, and make changes to the duplicated conditions or decision as per your requirements. PFA screenshot for your reference.

    Or are you looking for a different option?

  13. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your inputs. We will investigate this further and take appropriate actions accordingly.

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Ideally, the Hint caption should not be available for the Graded quiz slides, only for KC slides. I checked in CP 12.3 and could not find dimmed Hint state in quiz mode or in review mode, PFA. Could you please share a screenshot reflecting dimmed hint state for graded quiz slide for a better understanding? Also, please share the complete version of CP 12 on your device.

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    The Hint options should be available for KC slides, and not graded quiz. Also, they should be available while recording simulations in the Training mode. Could you please check that and confirm?

  14. 9 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    The overlap workflow can possibly be achieved by utilizing the image state option. About the option to freely adjust the image position, could you please share more use cases for a better understanding? The use case about moving the company logo in the lower right side of the screen can be achieved by inserting an image block, and adjusting the padding options under "Alignment and Spacing". It would help if you could share a screen capture of the final results you're expecting.

  15. 2 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    You may use this URL to download the file in case it is unavailable through attachment: https://shared-assets.adobe.com/link/967f8879-f76b-484e-5d73-93405482d2d3

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Hi Jessica,

    Please download the attached file, extract its contents, and replace the files on following location: Adobe\Adobe Captivate\DesignOptions\content_blocks\Image Grid. This should fix the issue with vertical design option in Captivate 12, and the fix shall also be implemented in future Captivate update(s).

    Regards,
    Shivang

  16. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Hi Lieve,

    A separate ticket has been logged for the other issue, and it is being investigated to be addressed in future Captivate update.

    Regards,
    Shivang

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    HI Lieve,

    While using the accented characters in CSV and then importing the CSV in Captivate, please make sure to save the CSV in “CSV UTF-8” format. Once you save the CSV in this format, and then import it in captivate, the accented characters should come as it is.

    Regards,
    Shivang

  17. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    With Adobe Captivate, you may utilize CSV files to import quiz slides into your Captivate project. Link to help article: https://helpx.adobe.com/captivate/help/import-csv.html

  18. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    You may check the option "Multiple Answers" on multiple choice quiz slide to set multiple correct answers, PFA screenshot. Also, here's a link to help article with details about working with quiz in new Captivate: https://helpx.adobe.com/captivate/help/create-multiple-choice-question-slide.html

  19. 2 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Hi. You may set up the pass/fail actions as per your requirement from "Interactions" tab on the quiz result slide, as reflected in the attached screenshots. In case this doesn't meet your requirement, please write to tcssup@adobe.com for further assistance. You may also contact the technical support team directly via phone (+1-800-833-6687 for US) or chat (https://www.adobe.com/getsupport) for immediate assistance.

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