AdminShivang
(Admin, Adobe Captivate)
My feedback
101 results found
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1 vote
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1 vote
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your suggestion.
I checked this workflow in Captivate 12.6, and the option "videoHeight": 400 isn’t available for slide videos either. Could you please share a screenshot or screen recording showing where you see this option for a slide video that isn’t available for a video grid, so I can advise accordingly?
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2 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
If you haven't already, please install the latest Captivate update (v12.6) and check if it resolves the reported issue. You can either install it from Help->Check for Updates or by downloading setup from here: https://adobe.com/products/captivate/vipdownload.html
If the issue persists, please ensure that the projects are saved locally and not being accessed from a network/shared drive and check if it works fine
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1 vote
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
If you haven't already, please install the latest Captivate update (v12.6) and check if it resolves the reported issue. You can either install it from Help->Check for Updates or by downloading setup from here: https://adobe.com/products/captivate/vipdownload.html
If the issue persists, please share a screen recording demonstrating the issue so we can check and suggest further accordingly
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1 vote
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
If the issue with a specific project, try copying the slides to a new project and see if it works fine. If the issue persists or happening to all files, please confirm the Operating System and version you're using so we can suggest accordingly
You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.
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22 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
This feature is being implemented in the upcoming Captivate update (v13)
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1 vote
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
Could you please share more details about the use case and requirements for a better understanding?
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1 vote
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Reporting applied on an interactive element will only award points on the first click and will not increase with subsequent attempts. If you’d like each card of the widget to be included for reporting, you can enable reporting for each card within the widget.
Kindly elaborate if you have a different requirement so we can suggest accordingly.
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2 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Reporting applied on a button will only award points on the first click and will not increase with subsequent attempts. If you’d like each page of the carousel widget to be included for reporting, you can enable reporting for each image within the carousel widget.
To do this, select the required page in the widget, click on the image, and then enable reporting. Please find the attached screenshot for reference.
Kindly elaborate if you have a different requirement so we can suggest accordingly.
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3 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
This feature is now available with Captivate version 12.6. You may install it from Help->Check for Updates or by downloading it from here: https://adobe.com/products/captivate/vipdownload.html
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2 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for sharing your feedback.
We tested this workflow with a sample project in Captivate 12 using an MCQ slide with the NVDA screen reader, but could not reproduce the issue as it only reads out "Option B" during navigation, and not "Option B, Option A".
If you haven’t already, please install the latest Captivate update (v12.6) and check if it helps. You can update directly via Help > Check for Updates in Captivate, or download the setup from this link: https://adobe.com/products/captivate/vipdownload.html
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2 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your response, Jessica.
I've attached a screenshot for reference. Kindly confirm if this is a similar use case you're trying to achieve
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
Could you please elaborate the requirement for a better understanding? If possible, kindly share a screenshot or screen recording for clarity.
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3 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for elaborating the issue, Mark.
We could reproduce the issue on our end and will check further accordingly.
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
I tested this workflow using a sample project and hyperlink in Captivate 12.6 and it worked fine locally and from a server. If you haven’t already, please update to the latest Captivate version (v12.6) and check if it resolves the issue. You can update via Help > Check for Updates or download the setup directly from: https://adobe.com/products/captivate/vipdownload.html.
If the issue persists, kindly elaborate the issue you're experiencing for a better understanding so we can suggest further accordingly.
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3 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
The playbar is available in Captivate 12.6 with event videos. To achieve this, you can utilize event videos in Adobe Captivate. Here's a link to help article for reference: https://helpx.adobe.com/captivate/help/add-videos-adobe-captivate.html#video:~:text=Add%20a%20video%20content%20block
If the issue persists, kindly share a screenshot or screen recording demonstrating the issue for more clarity so we can suggest accordingly.
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1 vote
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
We're evaluating the request about closing the project without closing out the entire application and will take appropriate actions accordingly.
Regarding the option to clear cache without opening a project, you may remove it manually by going to "C:\Users\"username"\Documents\Captivate Cache" on Windows or "\Users\"username"\Documents\Captivate Cache" on MacOS
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3 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
If you haven’t already, please update to the latest Captivate version (v12.6) and check if it resolves the issue. You can update via Help > Check for Updates or download the setup directly from: https://adobe.com/products/captivate/vipdownload.html.
If the issue persists, please provide the Operating system and version you're on so we can suggest further accordingly. Also, kindly confirm if the Captivate projects are saved locally or on a network/shared drive.
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3 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
We tested this workflow using a sample project in Captivate 12.6 and could not reproduce the issue. If you haven’t already, please update to the latest Captivate version (v12.6) and check if it resolves the issue. You can update via Help > Check for Updates or download the setup directly from: https://adobe.com/products/captivate/vipdownload.html.
If the issue persists, please provide the Operating system and version you're on so we can suggest further accordingly.
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1 vote
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
Kindly share a screenshot or screen recording demonstrating the issue for a better understanding so we can investigate and check accordingly.
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3 votes
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
We're evaluating the request and will take appropriate actions accordingly.
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1 vote
An error occurred while saving the comment AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
I tested this workflow using a software simulation in a sample Captivate 12.6 project, and the mouse pointer remains visible when the slide pauses for user interaction. You may try adjusting the mouse pointer's timing from the timeline to see if that improves the behavior.
Also, if you haven’t already, please update to the latest Captivate version (v12.6) and check if it resolves the issue. You can update via Help > Check for Updates or download the setup directly from: https://adobe.com/products/captivate/vipdownload.html.
Thank you for your feedback.
I tested this workflow by adding a hotspot widget and previewing the project, and it displayed the regular mouse cursor rather than the hand cursor. Additionally, I’d like to clarify that unlike Captivate Classic, which included a hotspot quiz option, the new Captivate only provides a hotspot widget.
Could you please share a screen recording showing the issue along with your specific use case for the widget in the new Captivate so I can advise accordingly?