Hyperlink improvement
Hyperlinks do not always work. Our policy link looks like this and Captivate 12 doesn't accept it: https://epm.azahcccs.gov/EligibilityPolicyManual/index.html#t=Policy%2FChapter_400_AHCCCS_Medical_Assistance_Programs%2FMA0413.htm
If I convert it to a tiny UTL, that type of link does work. https://tinyurl.com/EPM413
Mark Welsh
shared this idea
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Mark Welsh
commented
I am currently in CP 12.6 and that's where I experienced the issue to begin with.
Yes, generally, hyperlinks work as expected. At work though, we use SharePoint a lot and link to things within our internal SP site. Those internal SP site links are not accepted by CP 12.6 as legitimate webpages.
Here is a sample of an external site that we created that doesn't work. https://pepm.azahcccs.gov/PEPM/index.html#t=Policy%2FChapter_100_General_Provider_Enrollment_Eligibility%2F101_Overview.htm
This link would need to be converted into a tiny URL in order to be added into CP 12.6.
(Please note, it may not be SP itself that is the issue, but that's why I provided a sample of a link that you can access that doesn't work in CP.)
Thanks so much for your help!!! CP 12 is really helpful, and we use it every day at work. Please know your work and the work of every team working on it is appreciated!!!
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AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
I tested this workflow using a sample project and hyperlink in Captivate 12.6 and it worked fine locally and from a server. If you haven’t already, please update to the latest Captivate version (v12.6) and check if it resolves the issue. You can update via Help > Check for Updates or download the setup directly from: https://adobe.com/products/captivate/vipdownload.html.
If the issue persists, kindly elaborate the issue you're experiencing for a better understanding so we can suggest further accordingly.