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AdminShivang (Admin, Adobe Captivate)

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  1. 24 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  2. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  3. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  4. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  5. 14 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  6. 14 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  7. 8 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  8. 8 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  9. 2 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  10. 2 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  11. 3 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  12. 5 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  13. 6 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback!

    We’ve received your request and will analyze it carefully. Our team will take appropriate actions accordingly.

  14. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback.

    I tested this workflow by adding a hotspot widget and previewing the project, and it displayed the regular mouse cursor rather than the hand cursor. Additionally, I’d like to clarify that unlike Captivate Classic, which included a hotspot quiz option, the new Captivate only provides a hotspot widget.

    Could you please share a screen recording showing the issue along with your specific use case for the widget in the new Captivate so I can advise accordingly?

  15. 2 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    If you haven't already, please install the latest Captivate update (v12.6) and check if it resolves the reported issue. You can either install it from Help->Check for Updates or by downloading setup from here: https://adobe.com/products/captivate/vipdownload.html

    If the issue persists, please ensure that the projects are saved locally and not being accessed from a network/shared drive and check if it works fine

  16. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    If you haven't already, please install the latest Captivate update (v12.6) and check if it resolves the reported issue. You can either install it from Help->Check for Updates or by downloading setup from here: https://adobe.com/products/captivate/vipdownload.html

    If the issue persists, please share a screen recording demonstrating the issue so we can check and suggest further accordingly

  17. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    If the issue with a specific project, try copying the slides to a new project and see if it works fine. If the issue persists or happening to all files, please confirm the Operating System and version you're using so we can suggest accordingly

    You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.

  18. 22 votes

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    This feature is being implemented in the upcoming Captivate update (v13)

  19. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Thank you for your feedback.

    Could you please share more details about the use case and requirements for a better understanding?

  20. 1 vote

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    AdminShivang (Admin, Adobe Captivate) commented  · 

    Reporting applied on an interactive element will only award points on the first click and will not increase with subsequent attempts. If you’d like each card of the widget to be included for reporting, you can enable reporting for each card within the widget.

    Kindly elaborate if you have a different requirement so we can suggest accordingly.

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