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AdminMayank Mehrotra (Admin, Adobe Captivate)

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  1. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Krishna,

    Thank you for the feedback.

    We are working on having "IBM Plex Sans" google fonts in Captivate. It might be the part of Cp 12.5

  2. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Sharmeen,

    Thank you for the feedback.

    Can you let me know the scenario or use case where you need around 20 drag components. Adding so many drag components may not fit on the slide. It will be helpful if you can share any use case.

  3. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi,

    Can you share the use case? Usually you should be able achieve this using design properties. Please do let me know in ase there is some scenario where the existing options are not able to achieve the requirements.

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi,

    Thank you for the feedback. We will discuss internally and update.

  4. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Craig,

    Can you share the screenshot or sample project where the issue is reproducible to test?

    Regards,
    Mayank

  5. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Alexander,

    Thank you for reporting the issue.

    I will have someone from support to connect with you regarding the issue.

  6. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Ben,

    I hope the issue is resolved at you end.

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Ben,

    Apologies for the delay.

    Someone from support will reach out to you and assist with the issue.

  7. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Suse,

    Thank you for the use case. We will discuss internally and will repond back.

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Suse,

    You can add another button and it will be added vertically. Can you share the use case where buttons stacked vertically will help that can not be achieved with current setup?

  8. 2 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Suse,

    We are looking into it and will update you.

  9. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi PPatterson ,

    Will discuss internally and update you.

  10. 21 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Paul,

    We have an option to update the present from PI. For example - If we make changes lets say the font size of a text through PI, the preset in PI will have the update icon. As soon as you will click on update icon, it will instantly update all the similar captions.

    Let me know if there is any other usecase where it doesn't work.

  11. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Cristie,

    Thank you for the feedback. We will look into it and log as enhancement after further discussion.

  12. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jim,

    I am able to reproduce the issue and have reported it to the team.

  13. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Gayatri,

    We are looking into this and will get back with more information on this.

  14. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jason,

    Thank you for your feedback.

    This issue could be due to screen resolution or the browser zoom. We need to check. I will ask someone from support to reach out to you and assist.

  15. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jeff,

    Currently there is no such option. You have an option to record your own voice as a voice over in Captivate.

  16. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jason,

    I am able to copy/paste the slide or the slide contents from one project to another. This should work.

    Can you try to reset the preferences for Captivate and check the issue again?

    1. Close Captivate and Go to : C:\Program Files\Adobe\Adobe Captivate\utils
    2. Double Click : CleanPreferencesWin.bat
    3. Launch Captivate again and check.

  17. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Isabel,

    Apologies for the inconvinience.

    Did you connected with Captivate support or ALM support on this issue?

    Let me have someone from support to reach out and help you with the way forward.

  18. 2 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Sunderlal,

    Can you share the image or some use case on what you want to achieve. This will give us more clarity on requirements. We do have designs available for Image blocks and text blocks. If there is something which is not there that suits your requirement then do let us know the usercase.

    Regards,
    Mayank

  19. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Katrin,

    We have fixed similar issue in update 12.4. Can you try to install the update using Help > Updates and check the issue again?

    Regards,
    Mayank

  20. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Paul,

    Thank you for the feedback. We will surely look into it.

    Regards,
    Mayank

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