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AdminMayank Mehrotra (Admin, Adobe Captivate)

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97 results found

  1. typewriter animation not playing/working

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » Animation  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Ronni,

    I am unable to reproduce the issue. Can you share the sample project to test it at our end?

  2. Text-to-speech Missing on Software Simulations

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » Software Simulation   ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Curtis,

    When you add a mouse click , it imports mouse.mp3 by default which already has a sound hence it is not possible to add audio to it. However, if your focus is on some other object in the timeline then you should be able to add the audio.

    As per screenshot, the focus is on the mouse and hence the option to add audio is disable.

  3. Enabling a border around click boxes

    1 vote

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    Feature_In_Backlog  ·  2 comments  ·  Adobe Captivate » Interactions   ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    HI Adam,

    Can you share the use case for borders around the Click box? Click box is usually transparent and not visible during the output.

    One option you can use is to "Show hand cursor on clicable areas". Let me know if this works.

  4. Add Down One/Up One arrows to the slide navigator for stepwise rearrangement of slides.

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » Slide Navigator  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Ben,

    Can you tr to reset the preferences for Captivate and check the issue again?

  5. Rearranging slides is not working

    1 vote

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    Implementation_Complete  ·  2 comments  ·  Adobe Captivate » Slide Navigator  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Ben,

    This can you some issue with the Captivate preferences. Can you try to reset the preferences and check again?

    Steps to reset the preferences:

    1. Close Captivate.
    2. Go to : C:\Program Files\Adobe\Adobe Captivate\utils
    3. Double click "CleanPreferencesWin.bat" file.
    4. Relaunch Captivate again and check the issue.

  6. Publishing over an existing published folder of the same name (as after making revisions), erases the contents

    1 vote

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    NeedMoreInfo  ·  3 comments  ·  Adobe Captivate » Preview/Publish  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jeff,

    This can be specific to the project or environment. Can you help me with the below?

    1. Is it happening with only specific broject or all the projects? Can you create a sample project and test.

    2. Is your project saved on any cloud like Onedrive or icloud? If yes then can you publish to local drive and replicate the issue?

    Regards,
    Mayank

  7. Certificate widget download takes a long time and truncates text in the certificate

    1 vote

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    NeedMoreInfo  ·  4 comments  ·  Adobe Captivate » Certificate Widget  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jeff,

    Can you please share the Captivate project having certificate causing the issue? We need to test the settings at our end.

    Regards,
    Mayank

  8. Need to be able to scale video to fit slide. Basic 101.

    1 vote

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    NeedMoreInfo  ·  2 comments  ·  Adobe Captivate » Video  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi LR Klancher,

    Thank you for reporting the issue. Can you please check the design options? One of the design option has the video in center. Let me know if this works.

  9. Text block

    1 vote

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    Feature_In_Backlog  ·  2 comments  ·  Adobe Captivate » Text  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Oliver,

    Thank you for reporting the issue you are facing. Can you please share the screenshot of the text block. How long is the text you have in the text block.? If possible can you please share the same project to check.

  10. Bug: Quiz Results "Continue" Button not working

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » Quiz  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi David,

    I checked the issue at my end and it is working fine for me. Is it happening on specific project or all projects? Please try to reset the preferences and check the issue again.

  11. Improve the Accordion Widget with enabling next button after navigation

    1 vote

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    NeedMoreInfo  ·  2 comments  ·  Adobe Captivate » Interaction  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jose,

    Under Widget Properties > Settings, there is an option "Move to next slide when widget completes". If you turn this "ON" , the Next button will be disabled until you click all the Tabs.

  12. Accordion Widget formatting

    1 vote

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    4 comments  ·  Adobe Captivate » Text  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jose,

    Point 1 and 3 are already available in Captivate 12.6. Will discuss other two points and update.

  13. Complex calculation expression

    1 vote

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    NeedMoreInfo  ·  7 comments  ·  Adobe Captivate » Variables  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Tara,

    Can you share the sample project? I created similar scenario and I was able to add Q3=Q1+Q2. While creating a variable , all the variable has to be of Type Number.

  14. “Advanced Interactions” panel

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » Quiz  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Anali,

    Can please elaborate the query/issue/use case a bit more? If possible , please share the sample project where issue occurs.

  15. Bug on slide interaction

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » Interactions   ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Tamara,

    Somehow not able to attach the project here. Email sent with the sample project. Let me know if thie works.

  16. Add a timeline feature to see the audio in the timeline

    1 vote

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    2 comments  ·  Adobe Captivate » Timeline  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Pam,

    Audio is present in Slide timeline. Can you please elaborate the query a bit more?

  17. We have encountered screen freezing issue in Captivate Quiz if there are some disruption/network disconnect

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » LMS   ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Tanmay,

    Bookmarking is by default enabled in Captivate. If due to some reason learner closes the tab and relaunch, the course should automatically start from where the learner left.

  18. Text Box Functionality

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » Text  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Peter,

    The Input field box is activated on double click. I tested and it works. Can you please check and let me know if double click works.

  19. Click and drag to select text.

    1 vote

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    NeedMoreInfo  ·  1 comment  ·  Adobe Captivate » Software Simulation   ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Timothy,

    To help us better understand and evaluate your request, could you please share a bit more detail about your specific use case or the scenario in which you're encountering this issue?

  20. Bug: The update to 12.6 and Tab widget content

    2 votes

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    NeedMoreInfo  ·  4 comments  ·  Adobe Captivate » Tabs Widget  ·  Admin →
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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Chevera,

    Please share the sample project to test at our end. Also if you can confirm if the issue is happening in brand new project as well?

    Regards,
    Mayank

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Chevera,

    Is it happening only with existing project or new project created in 12.6 as well? I am unable to reproduce the issue.

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