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AdminMayank Mehrotra (Admin, Adobe Captivate)

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  1. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Diana,

    Thank you for the reply.

    So there are two features you are requestig.

    1. One is the search functionality in TOC.
    2. Loading icon when the course is launched.

    Let me discuss this internally and will update you.

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Diana,

    Thank you for the feedback.

    Can you please elaborate the issue a bit more to help up understand it clearly?

  2. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Olivier,

    It is working for me. Can you share the project with us to test at our end?

  3. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Paul,

    We are checking this and will update you on this. Thank you for the patience.

  4. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Paul,

    Can you share the project to test?

  5. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jennifer,

    I will have someone from support to connect with you on this issue.

  6. 2 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Tara,

    Can you try to try the below steps and let me know if this works: Please close Captivate.

    1. Go to : C:\Users\Public\Documents\Adobe
    2. Rename : "eLearning Assets" folder to "eLearning Assets_old"
    3. Go to: "C:\Program Files\Adobe\utils"
    4. Double click "CleanPreferencesWin.bat"
    5. Launch Captivate and check the issue.

  7. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Isabel,

    Can you install update 4 for Captivate and check if you encountered the same issue?

  8. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Krishna,

    Thank you for the feedback.

    We are working on having "IBM Plex Sans" google fonts in Captivate. It might be the part of Cp 12.5

  9. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Sharmeen,

    Thank you for the feedback.

    Can you let me know the scenario or use case where you need around 20 drag components. Adding so many drag components may not fit on the slide. It will be helpful if you can share any use case.

  10. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi,

    Can you share the use case? Usually you should be able achieve this using design properties. Please do let me know in ase there is some scenario where the existing options are not able to achieve the requirements.

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi,

    Thank you for the feedback. We will discuss internally and update.

  11. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Craig,

    Can you share the screenshot or sample project where the issue is reproducible to test?

    Regards,
    Mayank

  12. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Alexander,

    Thank you for reporting the issue.

    I will have someone from support to connect with you regarding the issue.

  13. 2 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Ben,

    I hope the issue is resolved at you end.

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Ben,

    Apologies for the delay.

    Someone from support will reach out to you and assist with the issue.

  14. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Suse,

    Thank you for the use case. We will discuss internally and will repond back.

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Suse,

    You can add another button and it will be added vertically. Can you share the use case where buttons stacked vertically will help that can not be achieved with current setup?

  15. 2 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Suse,

    We are looking into it and will update you.

  16. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi PPatterson ,

    Will discuss internally and update you.

  17. 22 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Paul,

    We have an option to update the present from PI. For example - If we make changes lets say the font size of a text through PI, the preset in PI will have the update icon. As soon as you will click on update icon, it will instantly update all the similar captions.

    Let me know if there is any other usecase where it doesn't work.

  18. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Cristie,

    Thank you for the feedback. We will look into it and log as enhancement after further discussion.

  19. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jim,

    I am able to reproduce the issue and have reported it to the team.

  20. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Gayatri,

    We are looking into this and will get back with more information on this.

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