AdminMayank Mehrotra
(Admin, Adobe Captivate)
My feedback
68 results found
-
1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Hi Miho,
Can you elaborate your issue a bit more? Please share the steps you are performing.
Regards,
Mayank -
1 vote
An error occurred while saving the comment Hi Suse,
We have released update 4 for Adobe Captivate. Kindly go to Help > Updates to install it. Let me know if this update adressed your query mentioned in this post.
Regards,
MayankAn error occurred while saving the comment Hi Suse,
We have added padding for buttons in update 4 which is still in testing, that should resolve the issue with spaces or width of the button.
-
1 vote
An error occurred while saving the comment HI Jannel,
Thank you for reporting the issue. Someone from support will roach out to help you with the issue.
Regards,
Mayank -
1 vote
An error occurred while saving the comment Hi Maja,
There is an arrow using which you can collapse the playbar during the runtime or you also have an option to disable the playbar completely.
Please let me know if you are looking for something else.
-
1 vote
An error occurred while saving the comment Hi Paul,
Yes it is fine. Do share the issue details and slide no. having the issue.
An error occurred while saving the comment Hi Paul,
Can you share the sample project having issue to check?
-
1 vote
An error occurred while saving the comment Hi Danielle,
Can you elaborate a bit more with some user case? That will be more helpful.
-
1 vote
An error occurred while saving the comment Hi Poornima,
Can you share what king of customizations are you looking for in Certificate widget apart from the ones already available in Captivate?
Any use case will be helpful.
-
1 vote
An error occurred while saving the comment Hi Jessica,
Adobe Captivate Classic will be supported until 2026, with extended support continuing through 2027. You can find more details here: https://helpx.adobe.com/in/support/programs/eol-matrix.html
Regarding the new Adobe Captivate, we’re rolling out regular updates, each bringing valuable new features. The next update is expected to be released around the first or second week of September.
-
1 vote
An error occurred while saving the comment Hi Suse,
In Preview/Publish the Tab selected is highlighted with black as you have shared the screenshot. Can you elaborate the usecase a bit more? Are you pointing towards how it looked in Captivate?
-
1 vote
An error occurred while saving the comment Hi Allen,
Can you try the below steps and let me know if this fix the issue?
1. Close Captivate.
2. Go to : C:\Program Files\Adobe\Adobe Captivate\utils
3. Double click: "CleanPreferencesWin.bat"
4. Go to: C:\Users\Public\Documents\Adobe
5. Rename "eLearning Assets" to "eLearning Assets_old".
6. Launch Captivate and check the issue again. -
1 vote
An error occurred while saving the comment Hi Lieve,
We have updated the doc. Please check and let us know if you see any issues.
Also related to : "Logged the bug that the shortcut key is not working on an AZERTY keyboard, while the former SHIFT-F8 worked perfectly."
Can you share the Bug number if you have?
SHIFT + f8 used to open preferences window in Classic. I charm the shortcut key is different. It is ctrl + ,
-
3 votes
An error occurred while saving the comment Hi Erendira,
Apologies for the issue you are facing.
Can you share the project to check the issue at our end?
-
1 vote
An error occurred while saving the comment Hi Curtis,
Thank you for sharing the feedback.
Can you elaborate on the ER you have raised so that we have the better understanding of the feature request?
-
1 vote
An error occurred while saving the comment Hi David,
Can you share/elaborate the use case please?
-
1 vote
An error occurred while saving the comment Hi David,
Can you share the error you are getting? If possible please share the project to test at our end.
-
4 votes
An error occurred while saving the comment Hi Erendira,
Can you share the sample project where this issue is occuring?
-
5 votes
An error occurred while saving the comment Hi Erendira ,
Can you confirm if you are on 12.3 version of Captivate?
I tested and even if I hide a slide from TOC , I am able to navigate through all the slides using the playbar.
-
2 votes
An error occurred while saving the comment Hi Debbie,
Usually there is no icon for .bak file. To open it in Captivate, you manually need to remove .bak from the file name and then open it in Captivate.
If you want to change the icon the you can do the right-click on backup file > Properties and then select Adobe Captivate instead of clasic and then it will show the icon for new Captivate.
One possible reason that it is showing the classic icon could be because you might have tried to open it in classic and Windows would have automatically set the backup file icon for Classic.
An error occurred while saving the comment Hi Debbie,
Can you share the screenshot of the issue you mentioned?
-
1 vote
An error occurred while saving the comment Hi Isabel,
We will drop you an email to connect and check this and other issues you reported.
Hi John,
Currently using advance interactions you can get the button to play / pause and restart the Audio. However, the audio will play from the start.
Regards,
Mayank