Blur does'nt work in preview
There is an issue with the blur area in software simulations with Captivate 12.4. When viewing the preview, the blur area does not hide the element on which it was placed in the project. Same thing when changing the view for phone or tablet devices in the preview.
Olivier
shared this idea
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Tichelle Berg commented
I have spent the last few days creating 7 different Software Simulations and doing all the cleanup. The blur area is something I'm very looking forward to as I don't always have the luxury of creating simulations with fake data. Initially, everything was great with the blur area, but what seems to happen is that as soon as I use Review, the blur areas disappear, so real data is revealed. At that point, once I go back to Preview, again, blur areas are not present. A fresh publish results in blur areas being gone. Here's a link to my review: https://captivate.adobe.com/review/urn:aaid:sc:VA6C2:3a5caa9d-cc08-4050-a8f7-0cf98156150a - use the TOC to jump to "Simulation slide 17". I've republished this with black highlight boxes over PII, and I've adding blur areas over the column titled CIN. What I need are blur areas in the black spaces. I've just added additional blur areas so you can see that they are not displaying as they should. File attached.
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Olivier
commented
Hi! You can see in the attached file in slide #3 that the blur area is not in the right place in the preview. I believe the problem occurs when I do a software simulation with my screen resolution (1920x1080).
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Hi Olivier,
It is working for me. Can you share the project with us to test at our end?
