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AdminMayank Mehrotra (Admin, Adobe Captivate)

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  1. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Nigel,

    Can you share the sample project to check?

  2. 3 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi There,

    Please download 12.3 update which has the ability to download the certificate as PDF.

    Go to Help > Updates.

  3. 2 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi,

    I tested at my end and it seems to be working fine. Is it happening with all the projects (Existing and New both)?

    Can you try to reset the preferences and check again?

    Prefereneces Reset steps:

    1. Closed Captivate.
    2. Go to : C:\Program Files\Adobe\Adobe Captivate\utils
    3. Run "CleanPreferencesWin.bat"
    4. Launch Captiavate and check again.

  4. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jessica,

    Thank you for the feedback. We have logged an ER to add the checkmark color in themes editor.

    As a workaround you can try to change the checkmark color from PI.

    Steps:

    1. Select CheckBox.
    2. Go to Properties.
    3. Go to Show States.
    4. Selected State.
    5. From PI, change the checkbox color.

  5. 2 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Denise,

    We will connect to look into the issue.

  6. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Kimberly,

    We will contact you to look into the issue at your end.

  7. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Lieve,

    I am unable to reproduce the issue. Can you try to reset preferences and check again? Also can you also try renaming elearning assests folder and check.

  8. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jamie,

    Can you share the sample project? I tested at my end but the input field is highlighted.

  9. 4 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Mary,

    We do have a delay action options in new Captivate. Please see attached.

  10. 2 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi There,

    We have improved the performance of SCORM package in 12.3 update which will be available soon. Please updateto 12.3 once available (Tentative next week) and let us know if you still encounter same issue.

  11. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Jamie,

    Currently show/hide is not available since only responsive design is available and with current template the overlap is not possible hence this option is removed.

  12. 12 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Mibi,

    This should work now. Please update your Captivate to latest update and check the issue again.

  13. 16 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Paul,

    Try again option is available. For more than 1 attempt there is another state for Try again.

  14. 26 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Kai,

    We will reach out to you via email to get more details on the request.

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Isaac,

    We do have an option in Video type Media block for Fullscreen. Can you please check an confirm if this is what you are looking for?

  15. 15 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Cliff,

    Thank you for the feedback.

    We have added many option in latest Captivate updates. You can double click on any image to edit it where you can see the full image. Does this help?

    Or do you want this feature in the output where when user clicks on the image and it should open the image im new browser window?

  16. 23 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Mibi,

    Thank you for sharing the feedback.

    Can you share more details on the request? Are you refering to the vertical padding of text blocks?

  17. 22 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Cliff,

    Thank you for the feedback.

    Can you share the use case of the enhancement you have raised and how important this feature is for you?

  18. 31 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Paul,

    Are you looking for something like autosave feature or save button on the top. I think Autosave is more feasible since we already have CTTL+s to save the project.

    Please share your thoughts?

    Thank you for your comments.

  19. 49 votes

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Paul,

    Can you share some use few cases where you require more buttons in a block? If you can share some use case this would help in prioritizing it.

  20. 1 vote

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    AdminMayank Mehrotra (Admin, Adobe Captivate) commented  · 

    Hi Amy,

    Can we connect to check the issue at your end? We have dropped you an email and we can connect to resolve this.

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