AdminMayank Mehrotra
(Admin, Adobe Captivate)
My feedback
99 results found
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27 votes
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Hi Cristie,
Thank you for the feedback. We will look into it and log as enhancement after further discussion.
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3 votes
An error occurred while saving the comment Hi Jim,
I am able to reproduce the issue and have reported it to the team.
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1 vote
An error occurred while saving the comment Hi Gayatri,
We are looking into this and will get back with more information on this.
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6 votes
An error occurred while saving the comment Hi Jason,
Thank you for your feedback.
This issue could be due to screen resolution or the browser zoom. We need to check. I will ask someone from support to reach out to you and assist.
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5 votes
An error occurred while saving the comment Hi Jeff,
Currently there is no such option. You have an option to record your own voice as a voice over in Captivate.
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3 votes
An error occurred while saving the comment Hi Jason,
I am able to copy/paste the slide or the slide contents from one project to another. This should work.
Can you try to reset the preferences for Captivate and check the issue again?
1. Close Captivate and Go to : C:\Program Files\Adobe\Adobe Captivate\utils
2. Double Click : CleanPreferencesWin.bat
3. Launch Captivate again and check. -
1 vote
An error occurred while saving the comment Hi Isabel,
Apologies for the inconvinience.
Did you connected with Captivate support or ALM support on this issue?
Let me have someone from support to reach out and help you with the way forward.
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2 votes
An error occurred while saving the comment Hi Sunderlal,
Can you share the image or some use case on what you want to achieve. This will give us more clarity on requirements. We do have designs available for Image blocks and text blocks. If there is something which is not there that suits your requirement then do let us know the usercase.
Regards,
Mayank -
2 votes
An error occurred while saving the comment Hi Katrin,
We have fixed similar issue in update 12.4. Can you try to install the update using Help > Updates and check the issue again?
Regards,
Mayank -
2 votes
An error occurred while saving the comment Hi Paul,
Thank you for the feedback. We will surely look into it.
Regards,
Mayank -
6 votes
An error occurred while saving the comment Hi John,
Currently using advance interactions you can get the button to play / pause and restart the Audio. However, the audio will play from the start.
Regards,
Mayank -
1 vote
An error occurred while saving the comment Hi Miho,
Can you elaborate your issue a bit more? Please share the steps you are performing.
Regards,
Mayank -
2 votes
An error occurred while saving the comment Hi Suse,
We have released update 4 for Adobe Captivate. Kindly go to Help > Updates to install it. Let me know if this update adressed your query mentioned in this post.
Regards,
MayankAn error occurred while saving the comment Hi Suse,
We have added padding for buttons in update 4 which is still in testing, that should resolve the issue with spaces or width of the button.
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1 vote
An error occurred while saving the comment HI Jannel,
Thank you for reporting the issue. Someone from support will roach out to help you with the issue.
Regards,
Mayank -
1 vote
An error occurred while saving the comment Hi Maja,
There is an arrow using which you can collapse the playbar during the runtime or you also have an option to disable the playbar completely.
Please let me know if you are looking for something else.
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1 vote
An error occurred while saving the comment Hi Paul,
Yes it is fine. Do share the issue details and slide no. having the issue.
An error occurred while saving the comment Hi Paul,
Can you share the sample project having issue to check?
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2 votes
An error occurred while saving the comment Hi Danielle,
Can you elaborate a bit more with some user case? That will be more helpful.
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2 votes
An error occurred while saving the comment Hi Poornima,
Can you share what king of customizations are you looking for in Certificate widget apart from the ones already available in Captivate?
Any use case will be helpful.
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1 vote
An error occurred while saving the comment Hi Jessica,
Adobe Captivate Classic will be supported until 2026, with extended support continuing through 2027. You can find more details here: https://helpx.adobe.com/in/support/programs/eol-matrix.html
Regarding the new Adobe Captivate, we’re rolling out regular updates, each bringing valuable new features. The next update is expected to be released around the first or second week of September.
Hi Paul,
We have an option to update the present from PI. For example - If we make changes lets say the font size of a text through PI, the preset in PI will have the update icon. As soon as you will click on update icon, it will instantly update all the similar captions.
Let me know if there is any other usecase where it doesn't work.