Bug: Captivate crashes when modifying files in import file dialogue box
I am experiencing a bug in Adobe Captivate 12.5. When importing files, for example, when adding an image to a new media block, I have noticed that if I add, delete, or copy-paste a file within the import file dialogue box, Adobe Captivate freezes and must be closed from task manager. Upon attempting one of those file modifications, Captivate freezes and becomes unresponsive. I am unable to finish importing the file, choose a different file, close the dialogue box, close the project, save the project, or take any other action within Captivate.
While it is obviously not a smart idea to try to edit files while importing them (this was done unintentionally the first time), it also shouldn't cause Captivate to crash and potentially lead to lost work. This situation is likely uncommon/rare, but could happen if the user confuses the Captivate "open file" dialogue box for an instance of Windows file explorer, as the two are very similar in appearance, other than the small Captivate logo in the corner.
==========================
System info
Adobe Captivate Version: 12.5.0.35
Operating System: Windows 10
Caleb Danielson
shared this idea
-
Dean N
commented
This bug still persists in v13. And I just want to add for the Captivate devs that this is not at all uncommon and having such a seemingly innocuous action cause a complete crash is unacceptable, as that could meaning losing hours of work. If we need to save a duplicate cpt file and want to rename an existing one to help organize our docs, we would need to close the dialog, go into file explorer to rename the existing file, then bring Captivate back up and restart the saving process. This can really mess with our workflow because it's not intuitive. Either lock the functionality or fix it.
Anything this basic that causes such a huge failure needs to be prioritized.