BUG - when retaking failed quiz, learners get locked out if they exit SCORM and re-enter
When a learner fails the quiz, and presses the retake button, they are getting frozen out if they exit the lesson and re-enter. This does not happen on the first attempt - only when retaking. We've had multiple learners report this error and there is no way to fix it via the settings, it's a bug in Captivate.
To clarify, review mode is not enabled. The actual submit button is greyed out and changed to the disabled state. Please see image.
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Barny Overton
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Diana Vlad commented
👍🏻