Look at quotes for problems
Inserting a quote is broken in version 12.3.0.12
Seems to be all items in the Media Blocks group. I select an item and it gives an error or places a unrelated/unavailable options for item on the slide
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 Allen Nation
    
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Allen Nation
    
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      Hi Allen, Can you try the below steps and let me know if this fix the issue? 1. Close Captivate. 
 2. Go to : C:\Program Files\Adobe\Adobe Captivate\utils
 3. Double click: "CleanPreferencesWin.bat"
 4. Go to: C:\Users\Public\Documents\Adobe
 5. Rename "eLearning Assets" to "eLearning Assets_old".
 6. Launch Captivate and check the issue again.
