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Look at quotes for problems

Inserting a quote is broken in version 12.3.0.12
Seems to be all items in the Media Blocks group. I select an item and it gives an error or places a unrelated/unavailable options for item on the slide

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Allen Nation shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminMayank Mehrotra (Admin, Adobe Captivate) commented  ·   ·  Report

    Hi Allen,

    Can you try the below steps and let me know if this fix the issue?

    1. Close Captivate.
    2. Go to : C:\Program Files\Adobe\Adobe Captivate\utils
    3. Double click: "CleanPreferencesWin.bat"
    4. Go to: C:\Users\Public\Documents\Adobe
    5. Rename "eLearning Assets" to "eLearning Assets_old".
    6. Launch Captivate and check the issue again.

Adobe Captivate: Quotes  

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