This Is Where Good Ideas Come to Die
If the information here is never going to see the light of day in the form of actionable tickets, what exactly are we doing here? You keep ignoring bugs reported years ago; what hope do I have that anything I report will even be looked at?
G. Santos
shared this idea
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Michel Mayer
commented
I completely understand your frustration. Some posts here remain in a limbo state for extended periods without any visible outcome. The feeling of not being heard is toxic for a feedback platform.
However, from my perspective, the situation could be improved on both Adobe’s side and the community’s side:
What Adobe could improve:
- More transparency on status: Additional labels such as Acknowledged, Won’t Fix, Duplicate, or Under Investigation would show that posts aren’t disappearing into the void.
- Better category structure: Some topics currently have no dedicated category, others appear twice. This makes it harder for users to keep track of recurring themes.
- Occasional status updates: Even short comments like “being reviewed” would help.
- Communicate a broad product direction: Not a detailed roadmap, but general guidance: Which areas currently have priority? Where is the product heading?What the community can contribute:
- Upvote instead of creating duplicates: Consolidated votes make issues more visible.
- Add use cases: Don’t just report an issue — show why it matters.
- Respond to “Need More Info”: Many tickets die because follow-up questions are ignored.Why this matters:
A feedback platform lives on trust. Nobody expects everything to be implemented immediately — but visible activity would be a big step forward. Maybe this thread can be a starting point for evolving the system. It would be a shame if good ideas actually died here.