Bug - Mobile course layout and view does not match what I'm seeing within Captivate
When we design our courses in Captivate to look a certain way on Desktop, Tablet, and Phone, the published course design/layout does not match what we designed it to look like in Captivate. The mobile views have screwed up fonts and layout and don't appear the same as we designed them to be. What is the point of having the ability to view and design for different devices if that design doesn't carry over to those devises in the end?? I am including side-by-side screenshots of what a specific slide was designed to look like in Captivate and what it actually looks like on a mobile device.
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AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
We tested this workflow using a sample Captivate project via the Device Preview option in Adobe Captivate, and it worked as expected. If you haven’t already, we recommend installing the latest Captivate update (v13) and checking if the behavior works as expected on your end. You can install the update either by going to Help > Check for Updates or by downloading the setup directly from the following URL:
https://adobe.com/products/captivate/vipdownload.html.If the issue still persists, please share the impacted Captivate project so we can review it further and suggest accordingly.
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Ben
commented
Another example. Notice how the course goes from having a vertical, single-column orientation in Captivate to having a two-column side-by-side orientation on the actual device. Obviously, this is going to mess with font sizes and spacing when it does this.