mouse click sound
When I preview a slide, the sound of the mouse click during the mouse movement plays at the beginning of the animation even though the timeline shows it near the end. There is also no way to adjust the time when a mouse click plays. Sometimes I want to fine tune it. It does play correctly when published. Just the preview has this issue.
David McNally
shared this idea
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For the mouse click sound, if I disable the mouse WITH the click sound attached, the click sound still plays even if the mouse is not shown. If I go back and enable the mouse, then disable the sound as you suggest, then disable the mouse it will then stop, however disabling the mouse should then "ignore" the sound without the extra steps.
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AdminShivang
(Admin, Adobe Captivate)
commented
We were unable to reproduce the issue with the suggested steps. If the project file is saved on a network/shared drive, please save it locally on your device and check. If the issue persists, please follow below steps and check if it resolves the issue (Performing the below steps will recreate Captivate preferences which would remove recent projects list from the home screen):
• Close Captivate
• Open File Explorer, click on “View” in the top menu bar, and check “Hidden items”
• Go to C:\Users\”username”\AppData\Local\Adobe, and rename “Adobe Captivate 12.0” to “Adobe Captivate 12.0.old”
• Go to C:\Users\Public\Documents\Adobe\eLearning Assets and rename “12.0” to “12.0.old”
• Go to C:\Users\Public\Documents\Adobe and rename “Adobe Captivate” to “Adobe Captivate.old”
• Open a Captivate project saved locally and checkAdditionally, about the mouse click sound still playing after disabling, please select "None" as reflected in the attached screenshot, and check if it works fine
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Captivate 12.5.0.35 and Windows 11. Thanks
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AdminShivang
(Admin, Adobe Captivate)
commented
Please confirm the Operating system and point version of Adobe Captivate with which you're experiencing this issue. You can check that from Help->About Adobe Captivate
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Another issue with the mouse click sound. Setup a slide with a mouse movement. Turn on the mouse click and select the audio to play. Later decided to not show the mouse animation so I unchecked it, however the mouse click sound still plays.
