Course Crashes when pasting formatted text into a text box
I have a lesson on AI that asks the user to paste the results into the text box to verify they completed the task. When a user clicks the "Copy" button at the bottom of ChatGPT and tries to paste that into a Captivate textbox, the course crashes. The text box should only allow "plain text" to paste and remove any formatting - or add a rich text box which would allow for additional formatting to be pasted.
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David McNally commented
Please see the details and recording attached to bug ticket #CPNXT-25100 entered by an Adobe rep. Thank you!
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David McNally commented
Hello, I can consistently reproduce this in 12.6. Use ChatGPT to ask a question and also ask it to create citations. Click the copy button at the bottom of the answer ChatGPT gives. Run your course containing a text box in a preview mode or via the LMS and use CTRL V to paste. "Opps, something went wrong" appears in the course.
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AdminShivang (Admin, Adobe Captivate) commented
Thank you for your feedback.
We could not reproduce this issue on our end. Please install the latest Captivate update (version 12.6) and check if it works fine. You may install the update from Help->Check for Updates or by downloading the setup from this URL: https://adobe.com/products/captivate/vipdownload.html.
If the issue persists, please check by creating a new project and see if the issue persists.