Bug- Mac Users Have Different Text
When I create trainings, they work just as expected on Windows but if someone on a Mac opens it the text turns into a different font and is not matching my company branding as I designed it to.
Jenni Sweeney
shared this idea
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AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your response!
We tested the workflow using sample Captivate projects and simulations, and the output worked as expected when accessed via SCORM Cloud and Adobe Learning Manager on both Windows and macOS. Please share an affected Captivate project for further investigation so we can review it and suggest next steps accordingly.
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Jenni Sweeney
commented
They are not using Adobe Captivate, this is a published version they are accessing from an LMS.
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AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback.
Please ensure that both Windows and Mac devices are using the same version of Adobe Captivate. You can check the version by going to Help → About Adobe Captivate. Additionally, confirm that the font used in your project is installed and available on both devices. If the font isn’t available on one system, Captivate may automatically substitute it, which can cause the text to appear differently.