Bug: Hotspot callout size is not reflected in actual course
The actual callout size when previewing or publishing the course is considerably larger than what is shown in Captivate. Padding settings are not respected.
G. Santos
shared this idea
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G. Santos
commented
Nope. Can't upload the project. But it was a brand-new one with default settings.
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G. Santos
commented
Project upload failed. Trying again.
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G. Santos
commented
Hi Shivang!
Any hotspot project, really. I just created a new hotspot slide and removed the buttons at the bottom. As you can see from the images, the browser rendering is much larger than what Captivate shows. I've tested this on Chrome, Brave, Edge, and Firefox. -
AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your response!
Please share the impacted Captivate project with the implemented workflow for further investigation on our end so we can suggest further accordingly.
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G. Santos
commented
Hi,
I am currently on version 13.0.0.168.
As you can see from the screenshots, there is WAY more padding in the browser. Padding is set to zero on all callout groups (screenshot attached as well). -
AdminShivang
(Admin, Adobe Captivate)
commented
Thank you for your feedback!
We tested the workflow on our end but could not reproduce the issue. If you haven't already, please install the latest Captivate update (v13) and check if it resolves the issue. You can either install it from Help->Check for Updates or by downloading the setup from this URL: https://adobe.com/products/captivate/vipdownload.html.
If the issue persists, please let us know the operating system you’re using so we can suggest further accordingly. If possible, kindly share an affected Captivate project where the issue is reproducible for reference.
