Skip to content

Adobe Captivate

Adobe Captivate 

Welcome to the Adobe Captivate feedback page. Submit feature requests and bug reports to the Captivate team via this UserVoice page.  

Please follow below steps while posting your enhancements & bugs

  • Type your enhancements/bugs into the search field or choose from the categories in the sidebar.
  • Check if enhancements or bugs submitted by others / upvote if you find similar to yours.
  • If your feature idea or issue is not listed, post it.
  • Upvote the ideas if you like.

The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback

UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right, to use feedback you provide without restrictions.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

34 results found

  1. Allow Captivate 2019 project files to be backward compatible with Adobe Captivate 2024 Application.

    Allow Captivate 2019 project files to be backward compatible with Adobe Captivate 2024 Applications.

    Problem: You cannot read Captivate Classic files (.CPTX) with the newer versions of Captivate that use (.CPT) file extension.

    Method:
    1. Open Adobe Captivate Classic 2019
    2. Open or create a new project file
    3. Save the project file, (.CPTX) file extension

    1. Open Adobe Captivate 2023
    2. Open the saved project file
    3. Look for files with .CPTX) 6a. CP 2023 will not allow .CPTX files to be opened (Read, Write, Edit)

    Result: Failed to open CP Classic 2019 files with anything newer than CP 2021 that only…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Quick Start Projects multiplying

    Bug in version 12.3 which I installed yesterday.
    I restarted the application today, and under Quick Start Projects several thumbnail images have been duplicated or multiplied. See the included image.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Quick Start Projects in 12.3

    Some bugs:
    Like in previous versions the error 'Missing fonts' which was already present in the first QSPs is still in those projects, even in the new ones.
    You cannot start a project anymore from 'Features Quick Start Projects, only from the new option Featured Project.
    I always believed that those projects could help with understanding Captivate. Why do they never have a description of the user variables?
    I have not watch all projects so far, but I never did see an example of using the bookmarks? It is one of the unique new extended features, why is this not…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. have a way to share .cpt files between users (on the same VIP sharing package) that can sync so updates show to all users in real time.

    Like Creative Cloud or OneDrive or Google Drive but for Captivate projects, so changes are automatically saved and available for other users when they open the file.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Application   ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Keep Classic & Call this Something Else

    I've been using this software since 2006 and I'm in shock at how many critical features are missing in this version of the software. I'm not even sure how you can call this Captivate. Providing feedback here is is basically adding to the list of features we need that were already available in the Classic version. We need software that is not focused on responsive design. Keep Classic and call this something else.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Application   ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Resizing bug

    I was using the demo to try to capture demo slides but the application itself would not resize. It cut tools off on the right side so the application became unusable If I used anything except for full screen. I cannot use this at all unfortunately :( No demo for me.
    This happened after doing a capture however once the bug appeared it just happened even opening the app without a project.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Ensure that Captivate will still function with iCloud sync of the Documents folder enabled.

    Currently, if Mac users have iCloud sync of their Documents folder enabled, Captivate will not function properly. In particular, insertion of image blocks will fail with a message of “Something went wrong with content block insertion.” Users should not have to disable iCloud for Captivate to function.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Application   ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Classic: Multi SCO Packager Classic not launching from menu

    Lauching the packager from File, New Project is not functional.
    However when finding the packager using All apps (Win11) and starting it with the shortcut key will show the Template choice.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Application   ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. to add Shapes. media , graphicss and aligned it manually like we can do it on Adobe Classic.

    to add Shapes. media , graphicss and aligned it manually like we can do it on Adobe Classic.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Refresh link to download Cp 11.5.5

    The link to download Cp 11.5.5 on this page:
    https://helpx.adobe.com/captivate/help/captivate-downloads.html
    does not work anymore. I would like to be able to download this version, so please refresh the link.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bug: File -> Close (German Version/Win: Datei -> Schließen) don't close the File.

    File -> Close don't work, but Ctrl + W (German version 12.2.0.19, Windows)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Support for Captivate on MacOS Sonoma

    It's about time to get Captivate ready for the MacOS 14 Sonoma. In the Syestem Requirements it still says: "Note: Captivate isn't yet supported on Sonoma."

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Hand tool

    The typical Adobe Hand tool is available in the new version of Captivate, however it is invisible. Using the space bar (similar to Photoshop and other Adobe tools) you can use it to navigate. It is much easier than the tiny scrollbars.
    But its icon button is never visible. Why? How do you expect new users to learn about this tool?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Application   ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. FOR THIS FEEDBACK WEBSITE - why do I need additional credentials?

    I have all admin rights in the Global Admin Console and Admin Console, I suggest you to link those accounts to this portal. Also do I need one account for each "uservoice" product?

    Adding an Other category and a category for Global Admin Console and Admin Console will also make sure to classify those requests better instead of getting lost under other products

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Application   ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. FOR GLOBAL ADMIN CONSOLE AND ADMIN CONSOLE - Manage group administrators

    Managing administrators in both Global Admin Console and Admin Console it is just a pain.
    We can sync groups and you have the false impression that you can use the everywhere, where for Admins they have to be added manually in a list in the UI.

    I understand from your support that there are different layers of admins for product, but having separate groups for all or them it's also an option.

    I'm not sure about other companies, but for the ones that just have a couple of people responsible for licenses and Adobe management they have all the admin…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Application   ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Enable Feedback for Adobe Captivate Classic

    Under "Give Feedback" is apart from Adobe Captivate also Adobe Captivate Classic listed. With 0 (zero) feedbacks. There I've tried to enter a new idea but it's not working. Why is that? CpC is scheduled to be active until 2027. Time enough for improvements. Please also add "Provide Feedback..." to the Help menu of CpC.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Application   ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Zooming in should keep focus on selected item

    This is an old pain inherited from previous versions. Default view percentage is 'Best Fit' which is great. But when increasing the percentage to focus on a detail (like a button) I tend to select that item first, and expect by zooming in that the selected item is kept in focus. That used to be the case until version 8 or 9, but was also lost in CP2019. It is very frustrating.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bug: Clearing Cash destroyes the open file

    If a file not work anymore correct and close it and clear the cash, so will the other open file destroyed.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Glossary Widget

    Add the glossary widget to the new version and make it easier to incorporate into the training.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. {Bug} Random duplication of variables

    I created 5 variables to test out the new variable system. I created these variables on a single slide and assigned them to buttons.

    I then began programming advanced actions with the buttons on the same slide and I realized there was an entire list of duplicated variables all from the initial 5 that were created.

    I did not duplicate the buttons on this slide, nor did I duplicate the slide itself.

    • The variables couldnt be deleted until I saved the file and reopened it.
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base