Skip to content

Adobe Captivate

Adobe Captivate 

Welcome to the Adobe Captivate feedback page. Submit feature requests and bug reports to the Captivate team via this UserVoice page.  

Please follow below steps while posting your enhancements & bugs

  • Type your enhancements/bugs into the search field or choose from the categories in the sidebar.
  • Check if enhancements or bugs submitted by others / upvote if you find similar to yours.
  • If your feature idea or issue is not listed, post it.
  • Upvote the ideas if you like.

The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback

UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right, to use feedback you provide without restrictions.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

603 results found

  1. isabel.yeo@enlighten-opex.com

    I've had learner feedback that the scroll bar to scroll down the screen goes away unless your mouse is on the screen. This means they are often disorientated as when they don't see the scroll bar they assume there is nothing to scroll down to.

    The scroll bar should always display if there is a need, and not show at all if there is not a need. The colour should also have enough contrast for accessibility reasons.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Advanced VR Goggle Support

    There are currently only two models of VR goggles with support (Samsung Gear VR + Google Daydream). Some of these models are difficult to obtain in Germany and only support certain smartphone brands or (sometimes outdated) models. For the educational context (360° tour, university library) and thus an extended use in new training formats, we would urgently like to see a broader support of several VR goggles models, so that the 360° environment in VR can also be used with several, especially newer smartphone models and independent of specific brands.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interaction  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Combi characters not accepted anywhere

    In previous versions this was a limitation for international users with a non-US keyboard only in widgets/learning interactions. But now it is the case for all text and this really bad. A combi character is where you need to use two keys to get the result, which is the case for most non-US keyboards needing a much larger set of characters. One example in Dutch: when two identical characters are in sequence but need to be pronounced both separately we need to put two points at its top (similar to the umlaut in German): 'creëren' has them on the second…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Feature_In_Backlog  ·  0 comments  ·  Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Combination characters in CSV replaced by Chinese characters

    Dutch, like many other European languages has some combination characters. When I have the word 'creëren' in een CSV file, the two characters 'eë' after import are replaced by one chinese character. Too bad that I can't add a screenshot. I used Gill Sans as font. I am able to delete the chinese character, but there is no way to have the second ë with the double points on top appearing in any answer. This is a real important bug!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Feature_In_Backlog  ·  3 comments  ·  Quiz  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Confusing Error log after CSV import

    Since there is no longer an Advanced Interaction panel to check the total score possible, I use the SUM functionality of Excel to calculate the total score in the score column. I had 7 questions, an empty line and than the sum. When importing the CSV both the empty line and the sum line are considered to be uncomplete questions and you get an error log with a lot of errors, whereas this is not important at all. It is nice that you can override the errors and import. However I imagine that this can be confusing. Not a game…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Feature_In_Backlog  ·  0 comments  ·  Quiz  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. TRUE/FALSE translation in CSV not imported

    I try to localise a quiz, and replaced TRUE/FALSE by its Dutch version, sometimes 'WAAR/ONWAAR' or JA/NEE'. However after import to a project, the default TRUE/FALSE replaces the translation. This is a bug. Even for English versions it is sometimes better to have other terms than TRUE/FALSE, depending on the question.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Feature_In_Backlog  ·  0 comments  ·  Quiz  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. uploading quiz

    There is a feature on survey monkey that allows you to upload a word doc and if formatted a certain way will create it into the quiz for you. you dont have to type / enter everything mannually

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Quiz  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Multiple correct answers in quiz

    There is no option for us to be able to select multiple correct answers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Quiz  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Allow Captivate 2019 project files to be backward compatible with Adobe Captivate 2024 Application.

    Allow Captivate 2019 project files to be backward compatible with Adobe Captivate 2024 Applications.

    Problem: You cannot read Captivate Classic files (.CPTX) with the newer versions of Captivate that use (.CPT) file extension.

    Method:
    1. Open Adobe Captivate Classic 2019
    2. Open or create a new project file
    3. Save the project file, (.CPTX) file extension

    1. Open Adobe Captivate 2023
    2. Open the saved project file
    3. Look for files with .CPTX) 6a. CP 2023 will not allow .CPTX files to be opened (Read, Write, Edit)

    Result: Failed to open CP Classic 2019 files with anything newer than CP 2021 that only…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Padding in Demo Instruction boxes

    In the Appearance options for Demo Instruction boxes, provide padding settings for top, right, bottom & left – same as Shapes in Captivate Classic.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 12.3.0 Branching pointing not working properly

    I am using branching in 12.3.0 and it is not working properly. I have a button that I am using to advance to a next slide. When I preview the project, the button is navigating me the screen to the wrong slide even though it is pointing to the corrected on. I have inlcuded a screen recording that shows the interaction settings and the preveiw not working.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. report for quiz settings

    Recommend a report that shows all of the interactions that are set to 'include in quiz'.

    I'm using Captivate 12.3, and I accidentally clicked on some text boxes to 'include in quiz.' It was a lengthy process to click every single text box and button in my project to find the two random text boxes in my quiz totals.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Captivate 12.3 Quiz Proceeding Error

    Captivate 12.3.0.12
    Quiz Proceeding Error -- I'm using branching in my project, and when completing a quiz question, the caption appears, and then the slide gets stuck and does not proceed. I've tried so many ways to troubleshoot this without avail. Please advise!

    Quiz settings:

    Graded
    Unlimited attempts
    On success, trigger is Click/tap > go to slide ____ and adjust variable +1

    I'm using Chrome, additionally I've tested this in edge and both browsers are up to date. The same error is occurring in my LMS for multiple users.

    If I delete the quiz question causing an error, the same…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Feature_In_Backlog  ·  0 comments  ·  Quiz  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. allow us to import audio that is .m4A or even importing a video and just using its audio would be a dream!

    allow us to import audio that is .m4A or even importing a video and just using it's audio would be a dream!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Feature_In_Backlog  ·  0 comments  ·  Audio  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Look at quotes for problems

    Inserting a quote is broken in version 12.3.0.12
    Seems to be all items in the Media Blocks group. I select an item and it gives an error or places a unrelated/unavailable options for item on the slide

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Quotes    ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Icon on Carousel widget needs more customization and has bugs

    The carousel widget allows you to change the arrow icon shape, but it does not have all of the customization that the svg icons typically have (such as in the buttons). For instance, I wanted to test out something other than an arrow, but when I went back to the arrow, I couldn't flip it. This meant that my arrow was pointed in the wrong direction. I could not fix it without deleting the whole carousel and starting over. Additionally, my client wanted the button much bigger, but that is not possible.

    Additionally, I tried to use my own svg…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Live Preview

    Live Preview when hovering over design options

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Export Captions: add slide number and/or label

    The exported Word document has become even longer than in older versions due to all the multistate objects. The IDs in the first two columns have never made sense to me but in previous versions the last column indicated the slide number. Please add at least that number or if possible also the slide label. It is almost impossible at this moment to find specific items. The possibiliy to hide the superfluous states for buttons would be a great improvement as well. The document at this moment is not very friendly for localisation, which took many steps backwards also for…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. User manual to be updated

    Some confusing sentences:

    At the start 'Launch Preferences' I see "On the toolbar, select Adobe Captivate > Preferences".. A menu is not a toolbar, and for WIndows users (still the majority) you find it under Edit, Preferences. BTW I logged the bug that the shortcut key is not working on an AZERTY keyboard, while the former SHIFT-F8 worked perfectly.

    General Preferences, Default locations. It is no longer 'Publish at' but 'Location'. Due to the confusion for many users and problems in the past, a warning message should appear to avoid using the same folder for both and about not using…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base