926 results found

1. Export/Import Project content closed captions

   I have been experimenting with exporting and importing Project content and Closed Captions and have found that the process is not working as I would have expected. I opened one of the QSPs and started by exporting which resulting in the expected Word document. I made some small changes to the text and saved. I then begin the Import process and nothing seemed to have happened.

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2. Issue with Overlapping Drop Answers

   When multiple answers are placed in the same drop location, they stack on top of one another, making it difficult for the learner to see or distinguish between them. Ideally, answers should display side by side within the drop area. Additionally, learners should be able to move or adjust answers after they’ve been placed, without needing to reset the entire interaction if only one item is incorrect.

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   0 comments  ·  Drag and Drop Widget  ·  Edit…  ·  Delete…  ·  Admin →
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3. Try Again when failing a quiz

   On the quiz results slide, if they fail the quiz the "Try Again" button should be the only button that is visible. Right now the continue button to advance the training is always present. This has caused some confusion for learners.

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4. Include the Captivate 2019 video playbar re-wind and forward function in Captivate 13.0

   Captivate 13.0 does not have video re-wind and forward functions. These functions are important for projects that require the learner to fully understand and confident in a process before moving on in the project. These missing functions are standard in video display

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5. BUG - when retaking failed quiz, learners get locked out if they exit SCORM and re-enter

   When a learner fails the quiz, and presses the retake button, they are getting frozen out if they exit the lesson and re-enter. This does not happen on the first attempt - only when retaking. We've had multiple learners report this error and there is no way to fix it via the settings, it's a bug in Captivate.

   To clarify, review mode is not enabled. The actual submit button is greyed out and changed to the disabled state. Please see image.

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   1 comment  ·  Quiz  ·  Delete…  ·  Admin →
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6. Add options like Double click and Right click for the Click boxes in simulation.

   I think what challenge we are facing now is, if I have added a Click Box manually to the simulation slide, it does not show options for Double click or Right click functionality. As I always reuse old simulation by just replacing screenshots, these click box functionality I need most. Currently in 13 version it only work with single left click for the Click boxes.

   I am adding an image that show the options for UI if you are going to add these functionalities

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   1 comment  ·  Software Simulation   ·  Delete…  ·  Admin →
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7. BUG REPORT- Assets not all loading, errors and broken image icon

   After updating to 13, all of my built in video assets are broken/Missing. Most of the available audio clips do not allow for play preview and if you try to attach them to the slide there is an Audio Import Error pop up.

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   0 comments  ·  Assets Panel   ·  Edit…  ·  Delete…  ·  Admin →
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8. Need an easy way to edit the visual elements of question and answer slides

   In Captivate 13.0, the UI lets you change fonts, colors, and other elements associated with question and answer slides. However, when you preview or publish, these adjustments are overridden by the CSS in the pre-defined Design Options. You can spend a lot of time making design adjustments that don't do anything.

   While there appears to be a tech support article regarding editing the Design Option CSS and JSON files, we should not have to work at that level to simply make a visual change.

   Also, many of the Design Options do not meet WCAG standards for contrast and accessibility, including light brown checkmarks on on tan background, or green text on a darker green background.

   https://webaim.org/resources/contrastchecker/

   Recommendations and request:
   - Allow direct changes to question and answer slide design elements through the Captivate UI.
   - Allow the user to "Save as...." those changes to Design Options to easily create new and persistent variations on Design Options without dropping to text editing of JSON and CSS files.

   In Captivate 13.0, the UI lets you change fonts, colors, and other elements associated with question and answer slides. However, when you preview or publish, these adjustments are overridden by the CSS in the pre-defined Design Options. You can spend a lot of time making design adjustments that don't do anything.

   While there appears to be a tech support article regarding editing the Design Option CSS and JSON files, we should not have to work at that level to simply make a visual change.

   Also, many of the Design Options do not meet WCAG standards for contrast and accessibility, including… more

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   NeedMoreInfo  ·  2 comments  ·  Design Options   ·  Delete…  ·  Admin →
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9. 34 of the icons in the icon library are showing broken links

   34 of the icons in the icon library are showing broken links

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   Bug_Under_Review  ·  1 comment  ·  Image   ·  Delete…  ·  Admin →
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10. ADD AI Voice Over for Simulation in Adobe Captivate in version 13.0.0.168

    ADD AI Voice Over for Simulation in Adobe Captivate in version 13.0.0.168

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    NeedMoreInfo  ·  1 comment  ·  Audio  ·  Delete…  ·  Admin →
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11. Generate Avatar TTS

    A change to be able to hear TTS before generating avatar would be great. Sometimes you have to do a small change to make the speech flow better and having to wait stinks but even more important it would save from using credits. Or changing it to stop using the premium credits when we use the audio only which would match more closely to the TTS through the add audio section.

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12. Slide Image 'Project' Option

    Currently for each slide, there is an associated background image. If a slide background image needs to be adjusted, there are two options from which to choose an image (Assets or System). It would be very helpful if a third option was added (Project) that allows developers to replace a background image with one already being used in the project. We use several images, of which many are nearly identical, and this would help tremendously. Thank you for your consideration.

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13. Report to LMS > Interaction ID Number Customization

    It would be very helpful if we could set preferences that allow for customized naming convention for Interaction IDs that are shared with our LMS. Currently, we have to rename them each manually which is doable but costs a good deal of time. I would love it if in project settings I could configure a sequenced naming convention for scored items to follow. For instance, rather than the default three to four digits, configuring Interaction IDs to be named, LeadQ1, for a unit on leadership would be amazing. In this example, the '1' would increment as more scorable items were added. Some renaming may still be required, but the ability to establish a prefix and syntax would really help in generating and analyzing reports. Thank you for your consideration.

    It would be very helpful if we could set preferences that allow for customized naming convention for Interaction IDs that are shared with our LMS. Currently, we have to rename them each manually which is doable but costs a good deal of time. I would love it if in project settings I could configure a sequenced naming convention for scored items to follow. For instance, rather than the default three to four digits, configuring Interaction IDs to be named, LeadQ1, for a unit on leadership would be amazing. In this example, the '1' would increment as more scorable… more

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14. [Captivate 13] Make widgets more useable, by treating them (and their components) as proper slide objects

    Every Widget so far added to Captivate 13 has been a massive step back in terms of usability, customization and user-friendliness. It's like we traveled back in time to 15 years ago. Seriously, since 12.6+ Captivate felt like the worst way to do eLearning, everything is done in the worst, most obtuse way possible, and somehow we lost features that the software had since inception.

    Right now, in Captivate 13, if you use a Widget, you're locked out of most actions/interactions/triggers that Captivate normally offers, because they are treated as entirely self-contained, separate feature. Objects within Widget do not qualify for any Slide triggers. Making using them a massive pain.

    For example, take Hotspot widget - do you want to add some nice highlights or entrance animations to the Hotspot prompts? Can't do it. At best you can make them appear on timeline. But you can't highlight them for users so that they know they are a clickable item.

    Within each Widget, you have exactly one single Trigger - Click/Tap and exactly a single Action - Play Media. Extremely limited. Media that is being played can also overlap with other audio if user clicks them fast enough, and you have no usual access to stop/pause timeline or stop media triggers.

    Audio being played within each Hotspot overlay also doesn't have an option for its own captions/text to speech. Meaning you have to pre-record the audio somewhere else, on a blank slide, and then import it. I can go on.

    Widgets, by virtue of being completely isolated from the rest of the slide structure, at the moment are immediately a very limiting experience. You lose so many features and capabilities in exchange for some basic animations. You can't do text-to-speech within them as they can only play pre-recorded audio, and that's the only interaction/action you get.

    I am seriously going to petition our organization to roll back to Classic Captivate. Responsive Captivate (v12+) feels like a fever dream, where everything good from old Captivate versions has been stripped out, and replaced with frankenstein's monster of removed features, half-baked implementations, and terrible end-user and learner experience as a result.

    I don't know, frankly, who in their right mind would chose the modern Captivate software over anything else on the market, unless you have no choice or say in the matter. In the end, this is all about the quality and speed of content you can create, and this modern Captivate is objectively one of the worst ways to create elearning right now. Yes its cheap, but you dont even get what you pay for - you get a barely functional piece of software.

    Let's not even mention the constant crashing, the fact that the software still doesn't have auto-save feature in year 2025 and numerous bugs where you can never be sure what you see is what the end learner will see.

    Every Widget so far added to Captivate 13 has been a massive step back in terms of usability, customization and user-friendliness. It's like we traveled back in time to 15 years ago. Seriously, since 12.6+ Captivate felt like the worst way to do eLearning, everything is done in the worst, most obtuse way possible, and somehow we lost features that the software had since inception.

    Right now, in Captivate 13, if you use a Widget, you're locked out of most actions/interactions/triggers that Captivate normally offers, because they are treated as entirely self-contained, separate feature. Objects within Widget do not qualify… more

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    1 comment  ·  Hotspot Widget  ·  Delete…  ·  Admin →
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15. F11 is not functioning for Preview in Captivate 13.0

    You can see the shortcut for Preview under the File menu but it doesn't function for a PC.

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    Bug_Under_Review  ·  1 comment  ·  Preview/Publish  ·  Delete…  ·  Admin →
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16. Quiz Review locks out retake

    If a learner fails a quiz and then they review the quiz and use 'Show Answers' button it locks out options to either retake or continue leaving the Learner in limbo.

    In this scenario it should be optioned that they can retake the quiz or if this is not the wanted outcome then Continue with the failed results recorded to LMS.

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    NeedMoreInfo  ·  2 comments  ·  Quiz  ·  Delete…  ·  Admin →
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17. Fix the PowerPoint Import

    I have a PowerPoint presentation with graphics, text that is bolded and/or italicized, and line drawings.

    When I have Captivate import the presentation, it absolutely WRECKS bold or italicized texts within a sentence, and makes line drawings unintelligible.

    I have used Captivate as my tool of choice for years.
    I sat on my Fortune 500 company's evaluation team when the "new and improved" Captivate came out.
    WE DROPPED CAPTIVATE FROM USE because of poor functionality.

    Now I have my own company and do work for clients. I am evaluating Captivate for several new projects -- but I am not seeing a viable product right now.

    I have a couple more days of testing to do, so perhaps I will find a "nugget", but when I have to argue with a tool to get "somewhat" what I want, I will find another tool.

    Captivate WAS very intuitive and easy to use. It appears (and this was the consensus at my old company) that software engineers AND NOT INSTRUCTIONAL DESIGNERS decided how the new Captivate "should" work, and built an engineer's version.

    Engineers SHOULD NOT design interface elements. (BTW, I am an engineer.) The END USER needs to tell us HOW the process works so that we can build a system that does that -- with GUIDANCE from users on the "whiz-bang widgets".

    I have a PowerPoint presentation with graphics, text that is bolded and/or italicized, and line drawings.

    When I have Captivate import the presentation, it absolutely WRECKS bold or italicized texts within a sentence, and makes line drawings unintelligible.

    I have used Captivate as my tool of choice for years.
    I sat on my Fortune 500 company's evaluation team when the "new and improved" Captivate came out.
    WE DROPPED CAPTIVATE FROM USE because of poor functionality.

    Now I have my own company and do work for clients. I am evaluating Captivate for several new projects -- but I am not seeing… more

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    NeedMoreInfo  ·  2 comments  ·  Application   ·  Delete…  ·  Admin →
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18. Bug: Captivate 13.0.0, Win11 - After importing a PowerPoint and generating audio/avatar: Cannot select/delete it.

    Bug: Captivate 13.0.0, Win11 - After importing a PowerPoint and generating audio/avatar: Cannot select/delete it.

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    NeedMoreInfo  ·  1 comment  ·  Text to Speech  ·  Delete…  ·  Admin →
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19. Upgrading to Captivate 13 has broken the 'download background image' function for software sims.

    I used this function regularly before but when I upgraded to Captivate 13 trying to use this function now just haywires Captivate out. After clicking this button I am unable to change slides or save my progress, forcing me to just force close and restart Captivate.

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20. Bug: FMR audio glitches

    Audio in FMR slides sometimes doesn't play; sometimes it sounds stretched and low pitched.

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