926 results found

1. Bug: Hotspot callout size is not reflected in actual course

   The actual callout size when previewing or publishing the course is considerably larger than what is shown in Captivate. Padding settings are not respected.

   3 votes

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   NeedMoreInfo  ·  6 comments  ·  Hotspot Widget  ·  Delete…  ·  Admin →
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2. This Is Where Good Ideas Come to Die

   If the information here is never going to see the light of day in the form of actionable tickets, what exactly are we doing here? You keep ignoring bugs reported years ago; what hope do I have that anything I report will even be looked at?

   7 votes

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   2 comments  ·  Application   ·  Delete…  ·  Admin →
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3. ragesh.c@gds.ey.com

   TOC Navigation Control Missing in New Adobe Captivate
   Issue Summary:
   In the new version of Adobe Captivate, Table of Contents (TOC) items are enabled from the beginning, allowing users to skip slides without completing them. This undermines the learning flow and defeats the purpose of structured eLearning.
   Expected Behavior:
   There should be an option or variable to disable TOC items initially, and enable each item only after the corresponding lesson or slide is completed.
   Actual Behavior:

   All TOC items are accessible from the start.
   Learners can skip ahead without engaging with the content.
   No built-in setting or variable is available to control TOC item visibility based on slide completion.

   Impact:
   This behavior allows learners to bypass essential content, which is not acceptable in any structured learning environment. Without this control, the new Adobe Captivate version is not suitable for compliance or mandatory training modules.
   Suggested Fix:
   Introduce a feature that:

   Allows TOC items to be enabled sequentially, based on slide or lesson completion.
   Provides a variable or toggle to manage TOC item visibility dynamically.

   TOC Navigation Control Missing in New Adobe Captivate
   Issue Summary:
   In the new version of Adobe Captivate, Table of Contents (TOC) items are enabled from the beginning, allowing users to skip slides without completing them. This undermines the learning flow and defeats the purpose of structured eLearning.
   Expected Behavior:
   There should be an option or variable to disable TOC items initially, and enable each item only after the corresponding lesson or slide is completed.
   Actual Behavior:

   All TOC items are accessible from the start.
   Learners can skip ahead without engaging with the content.
   No built-in setting or variable is available… more

   3 votes

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   NeedMoreInfo  ·  5 comments  ·  TOC/Playbar   ·  Delete…  ·  Admin →
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4. BUG - when retaking failed quiz, learners get locked out if they exit SCORM and re-enter

   When a learner fails the quiz, and presses the retake button, they are getting frozen out if they exit the lesson and re-enter. This does not happen on the first attempt - only when retaking. We've had multiple learners report this error and there is no way to fix it via the settings, it's a bug in Captivate.

   To clarify, review mode is not enabled. The actual submit button is greyed out and changed to the disabled state. Please see image.

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   3 votes

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   1 comment  ·  Quiz  ·  Delete…  ·  Admin →
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5. [Captivate 13] Make widgets more useable, by treating them (and their components) as proper slide objects

   Every Widget so far added to Captivate 13 has been a massive step back in terms of usability, customization and user-friendliness. It's like we traveled back in time to 15 years ago. Seriously, since 12.6+ Captivate felt like the worst way to do eLearning, everything is done in the worst, most obtuse way possible, and somehow we lost features that the software had since inception.

   Right now, in Captivate 13, if you use a Widget, you're locked out of most actions/interactions/triggers that Captivate normally offers, because they are treated as entirely self-contained, separate feature. Objects within Widget do not qualify for any Slide triggers. Making using them a massive pain.

   For example, take Hotspot widget - do you want to add some nice highlights or entrance animations to the Hotspot prompts? Can't do it. At best you can make them appear on timeline. But you can't highlight them for users so that they know they are a clickable item.

   Within each Widget, you have exactly one single Trigger - Click/Tap and exactly a single Action - Play Media. Extremely limited. Media that is being played can also overlap with other audio if user clicks them fast enough, and you have no usual access to stop/pause timeline or stop media triggers.

   Audio being played within each Hotspot overlay also doesn't have an option for its own captions/text to speech. Meaning you have to pre-record the audio somewhere else, on a blank slide, and then import it. I can go on.

   Widgets, by virtue of being completely isolated from the rest of the slide structure, at the moment are immediately a very limiting experience. You lose so many features and capabilities in exchange for some basic animations. You can't do text-to-speech within them as they can only play pre-recorded audio, and that's the only interaction/action you get.

   I am seriously going to petition our organization to roll back to Classic Captivate. Responsive Captivate (v12+) feels like a fever dream, where everything good from old Captivate versions has been stripped out, and replaced with frankenstein's monster of removed features, half-baked implementations, and terrible end-user and learner experience as a result.

   I don't know, frankly, who in their right mind would chose the modern Captivate software over anything else on the market, unless you have no choice or say in the matter. In the end, this is all about the quality and speed of content you can create, and this modern Captivate is objectively one of the worst ways to create elearning right now. Yes its cheap, but you dont even get what you pay for - you get a barely functional piece of software.

   Let's not even mention the constant crashing, the fact that the software still doesn't have auto-save feature in year 2025 and numerous bugs where you can never be sure what you see is what the end learner will see.

   Every Widget so far added to Captivate 13 has been a massive step back in terms of usability, customization and user-friendliness. It's like we traveled back in time to 15 years ago. Seriously, since 12.6+ Captivate felt like the worst way to do eLearning, everything is done in the worst, most obtuse way possible, and somehow we lost features that the software had since inception.

   Right now, in Captivate 13, if you use a Widget, you're locked out of most actions/interactions/triggers that Captivate normally offers, because they are treated as entirely self-contained, separate feature. Objects within Widget do not qualify… more

   4 votes

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   1 comment  ·  Hotspot Widget  ·  Delete…  ·  Admin →
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6. Bug - Mobile course layout and view does not match what I'm seeing within Captivate

   When we design our courses in Captivate to look a certain way on Desktop, Tablet, and Phone, the published course design/layout does not match what we designed it to look like in Captivate. The mobile views have screwed up fonts and layout and don't appear the same as we designed them to be. What is the point of having the ability to view and design for different devices if that design doesn't carry over to those devises in the end?? I am including side-by-side screenshots of what a specific slide was designed to look like in Captivate and what it actually looks like on a mobile device.

   When we design our courses in Captivate to look a certain way on Desktop, Tablet, and Phone, the published course design/layout does not match what we designed it to look like in Captivate. The mobile views have screwed up fonts and layout and don't appear the same as we designed them to be. What is the point of having the ability to view and design for different devices if that design doesn't carry over to those devises in the end?? I am including side-by-side screenshots of what a specific slide was designed to look like in Captivate and what it… more

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   4 votes

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   NeedMoreInfo  ·  2 comments  ·  Responsive  ·  Delete…  ·  Admin →
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7. Fix the PowerPoint Import

   I have a PowerPoint presentation with graphics, text that is bolded and/or italicized, and line drawings.

   When I have Captivate import the presentation, it absolutely WRECKS bold or italicized texts within a sentence, and makes line drawings unintelligible.

   I have used Captivate as my tool of choice for years.
   I sat on my Fortune 500 company's evaluation team when the "new and improved" Captivate came out.
   WE DROPPED CAPTIVATE FROM USE because of poor functionality.

   Now I have my own company and do work for clients. I am evaluating Captivate for several new projects -- but I am not seeing a viable product right now.

   I have a couple more days of testing to do, so perhaps I will find a "nugget", but when I have to argue with a tool to get "somewhat" what I want, I will find another tool.

   Captivate WAS very intuitive and easy to use. It appears (and this was the consensus at my old company) that software engineers AND NOT INSTRUCTIONAL DESIGNERS decided how the new Captivate "should" work, and built an engineer's version.

   Engineers SHOULD NOT design interface elements. (BTW, I am an engineer.) The END USER needs to tell us HOW the process works so that we can build a system that does that -- with GUIDANCE from users on the "whiz-bang widgets".

   I have a PowerPoint presentation with graphics, text that is bolded and/or italicized, and line drawings.

   When I have Captivate import the presentation, it absolutely WRECKS bold or italicized texts within a sentence, and makes line drawings unintelligible.

   I have used Captivate as my tool of choice for years.
   I sat on my Fortune 500 company's evaluation team when the "new and improved" Captivate came out.
   WE DROPPED CAPTIVATE FROM USE because of poor functionality.

   Now I have my own company and do work for clients. I am evaluating Captivate for several new projects -- but I am not seeing… more

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   3 votes

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   NeedMoreInfo  ·  2 comments  ·  Application   ·  Delete…  ·  Admin →
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8. Personal Asset Library + Personal Presets

   I use Captivate and Camtasia. Camtasia has a personal asset library you can build out yourself. Like if you customize a certain effect you can save it as a preset but also if you upload an asset you can save it in your library for future use. Both of these features would be really helpful and save me a lot of time.

   3 votes

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   Feature_In_Backlog  ·  4 comments  ·  Application   ·  Delete…  ·  Admin →
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9. Bug - Simulations - Typing Text discolouration

   In creating an OpenSearch simulation, I have noticed there is discolouration of certain elements (per attachment; it's an orange-brown overlay). Captivate never told me it was going to do it, nor did it ever let me control any aspect of it. And the only way to get rid of it is to get rid of Typing Text, making the whole thing moot.
   I'll use DaVinci Resolve to record a demo and forgo training and assessment because this is one more way the All-New Captivate is All Buggy.

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   2 votes

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   4 comments  ·  Software Simulation   ·  Delete…  ·  Admin →
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10. [Feature] Support for custom slide templates in the Assets panel

    Version: 13.0

    Problem:
    The Assets panel currently allows importing only Adobe-provided example slides. Unfortunately, there is no mechanism to manage and distribute custom slide templates within a team. This leads to unnecessary manual effort and makes it harder to maintain consistent layouts across larger projects and teams.

    Suggestion:
    Extend the Assets panel to allow importing and centrally managing custom slide templates. Ideally, this should integrate with existing Creative Cloud mechanisms.

    Benefits:
    - faster production through template reuse,
    - consistent corporate design,
    - improved team collaboration,
    - reduced redundant work.

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    3 votes

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    Feature_In_Backlog  ·  3 comments  ·  Assets Panel   ·  Delete…  ·  Admin →
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11. allow free movement of blocks

    The interface using a fixed block-based layout is awful. Jumping through hoops just to design a slide with a video where I want it and a text box next to it.

    3 votes

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    Feature_In_Backlog  ·  2 comments  ·  Design Options   ·  Delete…  ·  Admin →
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12. Review rendering of transparent background images

    Transparent images in PNG or SVG format when used as background are showing a thin line like it was being tiled, even if the tile option is not selected.

    In the example attached, I have a simple SVG with an angled corner used as background, and on the bottom-right corner it displays a line of the same colour.

    The same happens with PNG images.

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    1 vote

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    NeedMoreInfo  ·  4 comments  ·  Image   ·  Delete…  ·  Admin →
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13. Quiz Review locks out retake

    If a learner fails a quiz and then they review the quiz and use 'Show Answers' button it locks out options to either retake or continue leaving the Learner in limbo.

    In this scenario it should be optioned that they can retake the quiz or if this is not the wanted outcome then Continue with the failed results recorded to LMS.

    2 votes

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    NeedMoreInfo  ·  2 comments  ·  Quiz  ·  Delete…  ·  Admin →
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14. Add options like Double click and Right click for the Click boxes in simulation.

    I think what challenge we are facing now is, if I have added a Click Box manually to the simulation slide, it does not show options for Double click or Right click functionality. As I always reuse old simulation by just replacing screenshots, these click box functionality I need most. Currently in 13 version it only work with single left click for the Click boxes.

    I am adding an image that show the options for UI if you are going to add these functionalities

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    2 votes

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    1 comment  ·  Software Simulation   ·  Delete…  ·  Admin →
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15. Need an easy way to edit the visual elements of question and answer slides

    In Captivate 13.0, the UI lets you change fonts, colors, and other elements associated with question and answer slides. However, when you preview or publish, these adjustments are overridden by the CSS in the pre-defined Design Options. You can spend a lot of time making design adjustments that don't do anything.

    While there appears to be a tech support article regarding editing the Design Option CSS and JSON files, we should not have to work at that level to simply make a visual change.

    Also, many of the Design Options do not meet WCAG standards for contrast and accessibility, including light brown checkmarks on on tan background, or green text on a darker green background.

    https://webaim.org/resources/contrastchecker/

    Recommendations and request:
    - Allow direct changes to question and answer slide design elements through the Captivate UI.
    - Allow the user to "Save as...." those changes to Design Options to easily create new and persistent variations on Design Options without dropping to text editing of JSON and CSS files.

    In Captivate 13.0, the UI lets you change fonts, colors, and other elements associated with question and answer slides. However, when you preview or publish, these adjustments are overridden by the CSS in the pre-defined Design Options. You can spend a lot of time making design adjustments that don't do anything.

    While there appears to be a tech support article regarding editing the Design Option CSS and JSON files, we should not have to work at that level to simply make a visual change.

    Also, many of the Design Options do not meet WCAG standards for contrast and accessibility, including… more

    1 vote

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    NeedMoreInfo  ·  2 comments  ·  Design Options   ·  Delete…  ·  Admin →
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16. 34 of the icons in the icon library are showing broken links

    34 of the icons in the icon library are showing broken links

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    2 votes

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    Bug_Under_Review  ·  1 comment  ·  Image   ·  Delete…  ·  Admin →
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17. QWERTY compatibilty

    The Undo function is mapped to the AZERTY keyboard configuration instead of the QWERTY.
    Actually, the undo function is assigned to the CTRL+W shortcut instead of the CRTL+Z. Crtrl+Z close the project.

    It's really annoing, as the undo function is a convention on Ctrl+Z on all QWERTY keyboard. It's occus in the french version of the new Adobe Captivate.

    2 votes

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    NeedMoreInfo  ·  2 comments  ·  Application   ·  Delete…  ·  Admin →
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18. Bug: Asked to save changes when no changes were made

    When publishing a course as a SCORM file, an asterisk is added next to the file name indicating changes were made. When I try to close the file, it asks me to save my changes. What changes? I only published the course in a different format.

    2 votes

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    2 comments  ·  Application   ·  Delete…  ·  Admin →
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19. Bug - audio loading is delayed and then cuts off prematurely.

    We are having problems when we have slide-level audio. It does not begin playing at the beginning of the timeline for the slide (appears to be a loading delay) and then once it does load, the audio will cut off prematurely because the slide has reached the end of its timeline. We have been able to do a workaround with extending the duration of the slide by a significant amount and then placing a button on the slide that the user can push to advance to the next slide without having to wait for the timeline to complete, but this is an issue that should be corrected.

    We are having problems when we have slide-level audio. It does not begin playing at the beginning of the timeline for the slide (appears to be a loading delay) and then once it does load, the audio will cut off prematurely because the slide has reached the end of its timeline. We have been able to do a workaround with extending the duration of the slide by a significant amount and then placing a button on the slide that the user can push to advance to the next slide without having to wait for the timeline to complete, but this… more

    3 votes

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    NeedMoreInfo  ·  1 comment  ·  Audio  ·  Delete…  ·  Admin →
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20. Bug - Sound and video are not playing on the mobile version of a course.

    We are having problems with sound and video elements not playing on the mobile versions of the course.

    2 votes

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    NeedMoreInfo  ·  2 comments  ·  Audio  ·  Delete…  ·  Admin →
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