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Adobe Captivate

Adobe Captivate 

Welcome to the Adobe Captivate feedback page. Submit feature requests and bug reports to the Captivate team via this UserVoice page.  

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788 results found

  1. Lost .cptx File After License Error and Reinstallation – Help Needed

    Even though my Adobe Captivate license was active, I received a license expiration error. A sales rep shared a reactivation link, which prompted a reinstall. I followed the process, including uninstalling the old version, installing the new one from Adobe’s site, and restarting my system.

    After this, I discovered my most recent .cptx project file—saved on June 12 with final changes—was missing. The only version left is from June 11, but the published output (dated June 12) reflects all the final edits.

    Adobe Support said the file can’t be recovered from the published version. This is frustrating, especially since it's…

    1 vote
    0 comments  ·  Application   ·  Admin →
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  2. add a scrubbing bar to individual videos to allow rewinding, pause and play

    add a scrubbing bar to individual videos to allow rewinding, pause and play

    1 vote
    0 comments  ·  Video  ·  Admin →
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  3. Splash Screen on Startup Covers Everything on My Computer

    In most other Adobe Apps, the splash screen on start up (the loading screen with artwork) will pop up, and I am able to look at other things on my computer while it's loading. For some reason, Captivate's splash screen is automatically layered on top of everything else on my computer, so I have to sit and wait for Captivate to slowly start before I can do anything.

    It would be great if the splash screen behaved the way it does in other Adobe Applications. Thanks!

    1 vote
    0 comments  ·  Application   ·  Admin →
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  4. Close Project without closing application (And be able to clear cache without active projects open)

    Currently when I close a project it automatically ends the entire Captivate Application. This is normally useful, but sometimes I want to close a project and then open another one immediately, rather than having 2 open at once (2 giant captivate projects open at once makes my computer run very slowly). Captivate takes a lot of time to completely reboot, so being able to go back to a 'Home Screen' would make it easier for me to edit quickly. Ideally it would be like Adobe Illustrator, where you can close a project and it will just show the start up…

    1 vote
    0 comments  ·  Application   ·  Admin →
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  5. Add Ability to Lower Slide/Thumbnail Resolution to Improve Editing Time

    Currently the program is super slow, and it's frustrating sitting there waiting for thumbnails of slides to process before I can even click them. I wish there was a way we could lower the resolution of our slides/thumbnails (like how Adobe After Effects allows you to lower the resolution to 1/4 or 1/2 to enable faster editing).

    I don't need my slides and thumbnails to look perfectly crisp while editing and if they were lower resolution in the editor it might help me speed up my process.

    I use some animated GIFs as images, and in the thumbnails Captivate is…

    1 vote
    0 comments  ·  Application   ·  Admin →
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  6. Playhead Not Accurate In Timeline

    This is especially noticeable when I've just added a new audio to the slide. I add the audio, press play on the timeline, and the playhead is frozen in place while the audio plays uncontrollably in the background. Eventually the playhead starts moving, but it's inaccurate. When the screen is frozen and the audio is playing, I have to just sit there and wait for the playhead to start moving. If I click anything before the playhead starts moving again, the program can crash or freeze.

    I've noticed the timeline is pretty inaccurate in general, and I have to time…

    1 vote
    0 comments  ·  Timeline  ·  Admin →
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  7. Make 'Auto Fit Height' include manual Padding Inputs

    In previous updates, I was able to add my custom padding and then select 'Auto Fit Height' to ensure that the content would stretch all the way across the screen, but it still maintained my padding settings.

    Currently, when I check 'Auto Fit Height' and preview, it will remove any padding and press the elements super close together - making it a useless function because there's no breathing room on the page anymore. So what I'm doing as a workaround is manually adding tons of padding so the images/text look centered vertically on the slide. Please bring back the original…

    1 vote
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  8. Allow us to change the color of a text hyperlink

    In earlier updates I was able to manually change the color of clickable text links so that it matched my client's branding. It would be nice to have control over how these look, and it would be exceptional if the appearance of text hyperlinks was something we could add to the theme editor.

    Not sure what changed, but now I have to explain to my clients that this functionality was somehow removed, and we have to deal with ugly purple links instead of sticking to our brand colors.

    1 vote
    0 comments  ·  Text  ·  Admin →
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  9. Add a way to keep the arrow pointer visible after the animation on a software sim.

    Currently, when the animation of the pointer is complete, the pointer disappears. There should be a way to separate the animation from the arrow graphic on the timeline so you can have the pointer persist on the screen until the end of the slide. This would be particularly helpful if you have audio over a particular slide on a simulation that is describing movements. You could then sync the movement with where it is mentioning it in the audio clip, but have the arrow pointer continue to point to the place until the end of the clip.

    1 vote
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  10. Persistant "clicked" state for click object in simulation after returning to the slide

    Currently in Captivate 12 simulation, clicking an object to go down one path, then returning to the original slide does not result in that item persisting in the "clicked" state. (My goal is to force the learner to click on every item, which will bring them to another slide and back, before proceeding to a feedback page).

    1 vote
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  11. Bug Report: On a simulation slide, deleting an object such as a clickable box does not delete the interactions for that object

    There is a bug on the simulation slides in Captivate 12. If you add an additional click box, and interaction for that click box is automatically populated in the interactions pane. If you delete that click box, it is removed from the timeline, but the interaction remains. I have not yet found a way to delete the interaction.

    1 vote
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  12. Images in Accordion har getting really small

    Hi! I updated to version 12.6 captivate. The images in accordion are getting really small when adding text. It wasnt like this in older versions.

    1 vote
    0 comments  ·  Interactions   ·  Admin →
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  13. Add the option of using a Thumbnail image for the video before it starts playing

    The first frame of a video not always represent what the video is about. When using videos on Slide Video or the Video Grid, it would be good to have the option of having a thumbnail image displayed before the video starts.

    2 votes
    0 comments  ·  Video  ·  Admin →
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  14. Rename Text to Speech Audio Tracks

    Would like to be able to give audio a custom name, both in the timeline and when exported. "Text to Audio1" not very helpful.

    2 votes
    0 comments  ·  Audio  ·  Admin →
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  15. Get rid of the breaths in AI voices

    Real humans do pause for breaths, but professional narrators do so less, and professional productions edit it out. So why do AI voices need so many pauses where we hear a breath sound?

    1 vote
    0 comments  ·  Audio  ·  Admin →
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  16. Fix The Voices in the Latest Version of Captivate

    Chat support had me do CleanPreferencesMac, but that didn't work. It told me to my only option was to post here and just hope I could get some help at some point. Luckily I'm not on a deadline with this project!

    The latest update has been a huge step backwards in terms of quality of the voices (I went through about a dozen), and the interface itself for many reasons:

    1. Some of the old AI voices aren't there anymore, which is not good when you are in the middle of a project (Jessica Anne in particular).
    2. The delivery sounds more…
    1 vote
    0 comments  ·  Audio  ·  Admin →
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  17. Hyperlink improvement

    Hyperlinks do not always work. Our policy link looks like this and Captivate 12 doesn't accept it: https://epm.azahcccs.gov/EligibilityPolicyManual/index.html#t=Policy%2FChapter_400_AHCCCS_Medical_Assistance_Programs%2FMA0413.htm

    If I convert it to a tiny UTL, that type of link does work. https://tinyurl.com/EPM413

    2 votes
    0 comments  ·  Text  ·  Admin →
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  18. BUG: Resetting Drag and drop widget objects states

    When the user clicks on "RESET" button to start a new attempt, the drag objects don't return to their "Normal" state, instead, they return to the "Dropped" state (picture attached after resetting shows objects that were dragged and return to dropped state).

    This is quite confusing.

    Also, the hover has an inconsistent behaviour when the mouse mover over the images, not always the mouse pointer is detected and make the objects flick between the normal and hover states.

    This widget is far from useful or complete with so many bugs and terrible responsiveness.

    1 vote
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  19. Issue: Spelling change in captivate 2023 won't display when content is uploaded to connect. Project is uploaded as zip file to connect

    I corrected a spelling error in Captivate 2023 project. I saved the project. Published as zip file to computer. When I upload the content into Connect (replacing existing content) the spelling error comes back.

    1 vote
    0 comments  ·  Preview/Publish  ·  Admin →
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  20. BUG: 12.5 Accordion Widgets broken in 12.6

    I have a project built in 12.5 with multiple accordion widgets that worked fine. After updating to 12.6, Captivate gives an error message "Something went wrong while content block insertion." and the widget is missing from those slides. For readability below, Slide A has the accordion widget built in 12.5 that I'm trying to get to work in 12.6.

    If I try to Preview the project from Slide A, after clicking to start, the window goes gray and it just says "something went wrong!" in small text in the top left. Starting the Preview from a different slide and navigating…

    2 votes
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